Some simple assembly is required on most furniture.What products do you carry online, compared to what you carry in your retail stores or in your catalogs?We attempt to sell the majority of our catalog and retail store products on our web site. If you find an item that you would like to purchase that is not sold on our web site, please call our Customer Service department to make your purchase. Call toll free Why should I register as a on-line shopper?Registering as a on-line shopper gives you the benefit of already having your personal information on our web site when you begin shopping. Since your information has already been submitted, you are able to checkout without re-entering your shipping information each time that you purchase from the site. Plus we are able to track your purchases, so you can review your order history at any time. To register, go to the shopper registration section under Customer Service.

What do you recommend for Furniture care of your products?is especially proud of our wood and metal finishes which have been designed for easy care and low maintenance. No wax or polish is necessary to enhance the beauty. Use a soft damp cloth to maintain the finish, remove spots or soiling. What is your furniture made of?Wood furnishings are exclusively reproduced for using a meticulously supervised manufacturing process of the highest standards. Our manufacturing uses solid hardwood when needed for supporting parts that includes legs and frames. In the tradition of fine furniture, tabletops and large surfaces are veneered with top grade hardwood over a quality woodcore to prevent warping. Because all of our products are hand crafted, dimensions may vary slightly.

This In-Home service is only available furnatureentertainmentcenter Monday-Friday, 8am to 5pm, in the continuous 48 states. Delivery will be scheduled by appointment. Please advise our delivery agent of any special delivery requirements, as there may be additional charges. All In-Home Delivery charges are non-refundable. There will be a 20% re-stocking fee based on the purchase price on all returned In-Home Delivery items. For In-Home Delivery on Furniture, allow 2-3 weeks.For In-Home Delivery on some Upholstery, allow 6-8 weeks.Assembly Many of our furniture items require a small amount of simple assembly, typically less than thirty minutes. Our products have been designed specially to make them sturdy and easy to assemble. If you need assistance with the assembly ordering online FAQ shipping / deliveryprivacy / securityCredit CardCanadashopper registrationorder historycontact us Please note: e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.

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